The easiest way to donate is via our website or by phoning 1300 66 39 36. You can also directly transfer a donation to our bank account. 

You can transfer your donation directly to Cancer Council Queensland's general bank account using the below details: 

Name: Cancer Council Queensland 

BSB: 084 004 

Account Number: 50840 1382 

Reference: Name 

After you've made the donation, please notify us by calling 1300 66 39 36 or emailing donorrelations@cancerqld.org.au with your contact details. This helps us track your generous donation effectively and enables us to send you a receipt. 

If you need any assistance with your donation, please contact our fundraising support team via email: donorrelations@cancerqld.org.au or call 1300 66 39 36. We’re here to help! 

By donating to Cancer Council Queensland, you are helping Queenslanders navigating cancer by funding:  

• Research 
  You’re helping fund our world-class research at our Viertel Research Centre and initiatives like our Next Generation Cancer Fellowship Scheme. 

• Prevention & Early Detection Programs 
  Providing education resources, advocating on behalf of Queenslanders and driving behaviour change through our prevention programs all year round.  
   

• Support Services 

Funding vital support services including counselling, accommodation and transport to treatment, or programs like our wig & turban service. 
 

Yes, all donations over $2 to Cancer Council Queensland are tax deductible. 

Yes. A tax receipt is automatically emailed to you after each donation. You can also access your tax receipts anytime using your donor login here.

Cancer Council Queensland values the confidentiality of your personal and sensitive information. We adhere to strict protocols for collecting and managing your personal data to ensure it remains secure. For more details, please review our privacy policy here.

Yes, our online donation process is secure. We use industry-standard encryption to protect your personal and financial information during the donation process.

The safest and most secure way to sign up as a regular giver is through our website,  cancerqld.org.au. You can also call us at 1300 66 39 36 to sign up over the phone.

If you need any assistance with your regular or monthly donations, please contact our support team at donorrelations@cancerqld.org.au or call us at 1300 66 39 36. We’re here to help! 

By donating to Cancer Council Queensland, you are helping Queenslanders navigate cancer by funding:  

Research 
You’re helping fund our world-class research at our Viertel Research Centre and initiatives like our Next Generation Cancer Fellowship Scheme. 

Prevention & Early Detection Programs 
Providing educational resources, advocating on behalf of Queenslanders and driving behaviour change through our prevention programs all year round.  

Support Services 

Funding vital support services including counselling, accommodation and transport to treatment, or programs like our wig & turban service. 

Yes, a tax receipt is automatically emailed to you after each donation. Additionally, you can access your tax receipts anytime using the donor login here. If you are a monthly donor, you will also receive an annual tax statement at the end of the financial year, which we aim to send by mid-July each year. You can use this statement to claim a tax deduction for donations over $2 to Cancer Council Queensland. 

The Direct Debit Request Service Agreement is an agreement between Cancer Council Queensland (CCQ) and a Regular Giver who has chosen to donate by their bank account. It authorises CCQ to deduct funds from your bank account as donations to CCQ and outlines CCQ’s obligations to you as a Direct Debit User and your responsibilities as a donor. If you have chosen to donate this way, please read the agreement carefully.   

The Direct Debit Service Agreement can be found here.

You can update your personal and financial information by securely and safely logging into your regular giving portal here or by contacting our friendly support team on 1300 66 39 36 or for non-financial information email us at donorrelations@cancerqld.org.au.  

Cancer Council Queensland values your privacy and is committed to protecting your personal information, please do not email your financial information to us. 

As a regular giver, your chosen donation amount will be automatically debited from your nominated bank account or credit card each month on the date you signed up. 

You can adjust the amount whenever you feel necessary. If you would like to increase or change your monthly donation, simply email donorrelations@cancerqld.org.au or call our friendly support team on 1300 66 39 36.  

Yes, you cancel your monthly donation at any time.  

We understand life can sometimes impact your ability to continue your monthly donation commitment. If you're facing financial pressure, consider adjusting your donation schedule to every two months or semi-annually until your situation improves. Our friendly support staff are here to help you with this transition. Please call us on 1300 66 39 36. 

If your credit card expires or if there is an issue with processing your payment, our payment platform, Funraisin, will email you to update your financial information.  You can also proactively update your payment details, very safely, through your regular giving portal here. If you have trouble accessing your regular giving portal, please contact our support team on 1300 66 39 36. 

As a generous supporter, we strive to keep you informed about the difference your support makes. You will receive two updates a year on the impact of your donations.  

As a regular giver, you will receive information about special campaigns, events, and initiatives throughout the year. These opportunities allow you to engage with Cancer Council Queensland's mission and connect with fellow supporters. We also encourage you to follow our social media channels to keep up to date. You can find us on Facebook, LinkedIn, Instagram, Twitter and Tik Tok.