BECS Direct Debit Request Service Agreement 

Debit User No. 507156 
  1. By agreeing to the Direct Debit Request, you authorise Stripe to arrange for funds to be debited from your nominated financial institution account (the “nominated account”). Stripe is acting as an agent for the Merchant and Stripe does not provide any goods or services to you. 
  2. Stripe or the Merchant will give you at least 14 days’ notice in writing of any changes to the terms of the drawing arrangements. 
  3. Stripe will keep information relating to your nominated account confidential in accordance with Stripe’s privacy policy,, except where required for the purposes of conducting direct debits with your financial institution. Your personal information will be transferred by Stripe to the United States. If you do not want to provide your personal information to Stripe in connection with the Direct Debit Request, Stripe will not be able to debit your nominated account. 
  4. Where the due date is not a business day Stripe will draw from your nominated financial institution account on the next business day. 
  5. It is your responsibility to: 
    1. Ensure your nominated account can accept direct debits; 
    2. Ensure that there are sufficient clear funds available in the nominated account to meet each drawing on the due date; 
    3. Advise immediately if the nominated account is transferred or closed or your account details change; 
    4. Arrange a suitable payment method if Stripe or the Merchant cancels the drawing arrangements; 
    5. Ensure that all authorised signatories nominated on the financial institution account to be debited authorise the Direct Debit Request.
  6. Subject to the terms and conditions of your nominated financial institution account and your agreement with the Merchant, you may alter the drawing arrangements. Such advice should be received by the Merchant at least 7 business days prior to the drawing date for any of the following: 
      1. Changing your nominated account number 
      2. Deferring a drawing 
      3. Altering a DDR schedule 
      4. Cancelling the drawings completely 
  7. If you believe that there has been an error in debiting your account, you should notify the Merchant as soon as possible. The Merchant will notify you in writing of its determination and the amount of any adjustment that will be made to your nominated account (if any). Stripe will arrange for your financial institution to adjust your nominated account by the applicable amount (if any). Alternatively, you can also contact your financial institution. 
  8. The details of your drawing arrangements are contained in your Direct Debit Request.
  9. Stripe reserves the right to cancel the drawing arrangements if three consecutive drawings are dishonoured by your financial institution, and for the Merchant to arrange with you an alternative payment method. Please refer to the terms and conditions of your nominated financial institution account to see whether dishonour fees apply. 
Cancer Council Queensland is collecting your information for fundraising purposes. Unless you opt out, we may send you information about programs, products, services, fundraising, 
or other activities that may interest you.   

We may share your information with other organisations so that they can provide us with services, or when required by law. If we share your personal information with others, we will take reasonable steps to ensure that they deal with personal information appropriately. It is possible that our use of these organisations may result in the disclosure of some of your information outside of Australia. You consent to your information being disclosed to a destination outside Australia; and you understand and acknowledge that we will not be held accountable, and you will not be able to seek redress under the Privacy Act in respect to such disclosures.  

For more information on how we handle your personal information, please see and our full Privacy Policy at

If you do not agree to the disclosure of your personal information overseas, or to access your information or unsubscribe from marketing communications please call 1300 65 65 85 or email To make a privacy complaint please contact

For inquiries regarding this Agreement, kindly reach out to us via mail, phone, or email using the provided details: 

Cancer Council Queensland  
PO Box 201, Spring Hill, Qld 4004  
Phone: 1300 663 936  

We will respond and confirm your notified changes via the communication method you have notified us on. Any notice that has been posted will be deemed to have been received five Business Days after it is posted. 

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ABN 483 2112 6727 | Email | Phone 1300663936 | Privacy Policy

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